Social Security Benefits During the COVID-19 Pandemic: Essential Information

The Social Security Administration continues to assist you and others in your communities during the current coronavirus outbreak. While their offices are closed to walk-in visitors due to COVID-19, we are still available to assist you over the phone with most Social Security issues. Call your local Social Security office or our national 800 number to talk with a representative. Using a Social Security Office Locator, you can look up local office phone numbers online.

The SSA provides a number of safe and convenient online services, including:

  • Apply for benefits such as retirement, disability, and Medicare.
  • Check on the status of a request or an appeal.
  • Make a request for a new Social Security card (in most areas).
  • Print a benefit verification letter, as well as a variety of other documents.

Despite the fact that you can do most of your business with them online, they understand that this service channel isn’t for everyone. By phone, you can still reach them. If you have a pressing issue that they are unable to resolve over the phone or online, they may be able to make an appointment for you.

Please don’t wait till they can see you in person if you need assistance. Call them right now to obtain the assistance you require. They also recognize that because to the pandemic, obtaining medical and other documents can be challenging, thus they are continuing to extend some dates whenever possible.

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